What does my client receive when I collect his security deposit?
What your client receives after you collect a security deposit and how disputes are handled
When you make a reclaim request, your client receives an email with the amount and the reason of the reclaim.
The email specifies that customers may still take legal action, under any legislation applicable to the transaction.
If your customer want to dispute this reclaim, we invite him to contact us by email and fill a Contest form. We save you time by handling the entire dispute for you. The supporting documents provided are not forwarded to the client.