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Create one or several scheduled reclaim request

Schedule single or multiple reclaim requests for installment payments or deferred debits

Create one or several scheduled reclaim request

Create a scheduled reclaim request

Create multiple scheduled reclaim requests

Edit a scheduled reclaim request

Create a scheduled reclaim request

Do you need to schedule a charge in advance? Does your customer want to pay in installments? Would you like to set up staggered debits?

You can do it easily in just a few clicks!

From your dashboard, click the "Collect" button on the relevant deposit. In the window that opens:

  • Check the "Scheduled collection" box
  • Enter the amount to be charged
  • Enter the charge date
    • Note: The scheduled date must be after today’s date and cannot exceed the deposit’s expiration date
  • Fill in the reason for the request
  • Add supporting documents if necessary

Create multiple scheduled reclaim requests

Nothing could be easier!

  1. Follow the steps above to create a scheduled charge.
  2. Then click on "Create or schedule another charge".
  3. A new section will appear: you can create as many charges as needed.
Please note: The total of the entered amounts must not exceed the maximum chargeable amount.

Edit a scheduled reclaim request

All your scheduled charges are visible from your dashboard.

You can modify them by clicking the "Change" button on the relevant deposit.

You will be able to:
  • Modify the charge date
  • Modify the amount
  • Modify the reason for the request
  • Add additional supporting documents